How to Order Custom-Made Batteries: The Comprehensive Guide

Table of Contents

In this comprehensive guide, we’ll walk you through the entire process from start to finish. We’ll explain what battery customization processes are available to you. So if you’re looking for a new supplier for your business, read on for all the information you need!

Step 1. Inquiry

Thanks for your inquiry, it is a good start. One of our sales staff will check your submitted documents to evaluate the information provided.

It is better if you can let us know the basic information about battery, if not, we will offer you some suggestions or send you a form to fulfill.

  • battery size
  • battery capacity
  • working current
  • max discharging current
  • NTC, PTC specification if needed
  • BMS specification if needed
  • Any certifications if needed
  • others

Step 2. Evaluation

After our engineering team has gathered all the necessary information, they will start to work on finding the best solution for your needs. This process usually takes a few days, and sometimes even weeks, depending on the complexity of the project. Once our engineers find the best solution, they will send to our salesman and sales will send you an evaluation report detailing what we believe to be the best course of action. This report will also include an estimate of the costs involved in implementing the solution. At this point, it is up to you to decide whether or not to proceed with the project. If you decide to go ahead with it, our team will begin working on your project immediately.

Step 3. Specification and Quotation

We will send the battery specification to you for confirmation, and will send you the quotation for your approval.

Step 4. Samples production

Once we have your approval on the specification and quotation, we will proceed with production. We will keep you updated on the progress of your order and let you know as soon as it is ready for shipping.

Step 5. Price and battery sample final verification

Once approved with the performance of battery samples, a formal document of price and battery specification will be sent to you for final verification.

Step 6. Mass production

Once receiving the downpayment of your order, we will start your order.  Our sales team will follow your order and feedback to you if any problems.

All batteries will be made according to our quality control process and must be fully checked before shipment.

Meantime, we will start to apply UN38.3 for transportation and other certifications if needed.

Step 7. Package

Those batteries less than 20WH or battery packs less 100WH have to be shipped as NON-dangerous goods. The process of packing cartons is simple.

According to the requirements of shipping companies and air carriers, lithium batteries need to be packed individually, that is, each battery first into a bubble bag, and then into a small white box. Then 20-50 pcs batteries into the middle box, the number of batteries is different upon the battery size. Finally, 9 middle boxes in a carton. Usually, We pack the batteries in sturdy and durable cartons suitable for shipping. Batteries inside the carton can not be shaken, if any battery shaking, will be stuffed with bubble wrap or foam in the cartons.

If air shipment, the gross weight per carton should be less than 10KG. But if sea shipment, there is no limit on gross weight per carton. Normally, we ask for a limited gross weight of less than 15KG.

Stick labels on the cartons, including company name, net weight, gross weight, PO NO., etc, are helpful for custom clearance and shipment.

Also stick UN3480 labels on the cartons, to avoid any battery damage.

Those Batteries over 20WH or battery packs over 100WH have to be shipped as dangerous goods and need to be shipped in special UN cartons. The process of packing cartons is complex.But we can fix it, don’t worry.

Step 8. Clearance and Shipment

We will contact your forwarder to arrange the shipment, to ensure you will receive them on time.

If you are interested in our battery, kindly please feel free to contact us.

Email: sales@batterea.com or visit our website for more information: https://www.batterea.com

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about Author
Sophia Du

Hi, I’m Sophia Du, your go-to battery expert and writer. With over a decade of experience in the battery industry, I’m here to share valuable insights and solutions through my blog. As a dedicated mom and seasoned Sales Manager, I promise quality, reliability, and timely advice. Welcome to my world of batteries!

about Promax

As a successful lithium-ion battery manufacturing company, we have had the opportunity to gain valuable insights into the industry and the challenges that come with it. In these articles, we will share our journey and experiences in the field of lithium-ion batteries. Get ready, go!

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